Supercharge your felting! With the patented addi Quick felting tool, you can make accessories, ornaments, figures, and even felted shoes in the blink of an eye. The addi Quick is a workhorse, and boasts a rapid needle insertion of 2,500 depressions per minute. Thus, fabrics and fibers will felt very quickly! All non-electrical or gear-driven addi products offered by skacel and purchased through one of our Authorized addi Dealers, feature a lifetime guarantee from manufacturer's defect. If you have noticed a defect in your item and would like to obtain a replacement, please print out and complete the form below. Please note that in some cases, the fastest way to obtain a replacement in many cases is in-person, from the skacel Authorized addi Dealer where your item was purchased. The following items are not covered under our replacement program: - Items not purchased through one of skacel's Authorized addi Dealers - Items purchased outside of North America - Non saleable sample materials The addiQuick felting machine is covered by a 6 month warranty, while the addiExpress knitting machines bear a 1 year warranty. Discontinued merchandise will be replaced with a similar item, as available. We appreciate your patience, and will do all we can to ensure that your replacement is sent in a timely manner.